Gens & Associates Podcast

What makes World Class? – A closer look at the questions used to calculate the WCRIM performance rating

Welcome to The Gens & Associates Podcast, where key members of the consulting firm will discuss insights into their research, regulatory trends and hot topics, as well as conversations with industry thought leaders.

WCRIM ratings are calculated based on 11 non-technology questions in the study – operational performance, benefit outcomes and foundational practices.