2020 COVID-19 Regulatory Impact Survey Results Whitepaper
Introduction
Our 2020 pulse survey focused on the effects of the Coronavirus Pandemic (COVID-19) on regulatory organizations across the globe. The research was designed to explore different short- and long-term regulatory impacts that organizations may have been experiencing and aimed to explore how those companies were responding during the fall of 2020. As the evolution of the pandemic continued, the pulse survey measured how companies were adapting by understanding the practices and tactics employed by the regulatory teams to sustain or develop organizational resiliency and agility. The study also explored what companies learned to help them plan for their future.
This white paper provides insights from the 2020 pulse study, explores our viewpoint on how organizations were evolving during the pandemic while highlighting the impact of the current global health crisis on business operations, regulatory activities and on the ways of working for regulatory organizations. We reviewed the study results alongside our findings from our 2020 World Class Regulatory Information Management (RIM)℠ study to better understand how key trends and priorities were being affected. Key study take-aways to be explored include:
- A focus on organizational agility and resilience as most were forced to immediately shift and adapt to operate in a socially distanced and virtual world, allowing companies to experience organization-wide changes much quicker and rethink “what is possible”
- Growing organizational dilemmas may complicate resolutions as short-term adaptive behaviors become set habits, challenging established organizational cultures
- Significant RIM investments in global capabilities over the past 5-7 years have made it possible, or at least easier, for organizations to endure industry-wide challenges caused by the pandemic
