2025 Operational Excellence and World Class RIM Study Whitepaper

2025 Operational Excellence and World Class Regulatory Information Management Study Whitepaper

This whitepaper reviews key learnings from the 2025 study, including industry performance status, future readiness for projected changes, authoring paradigm transformation, regulatory process maturity, advanced technology application and benefit realization, and the software provider landscape. The paper also highlights the practices of our 10 top performers in this year’s study: those achieving strong performance or world class levels.

Key study takeaways are as follows:

  • The growing AI value dilemma is challenging executive-level hype to operational realism.
  • Cloud-based regulatory space (CBRS) momentum is growing, with expected strategic impact.
  • Metrics programs are driving increased operational performance and value realization.
  • Focus is sharpening on foundational capabilities for future success (e.g., AI skills, data culture, data governance and accountability, and effective cross-functionality).
  • Authoring transformation adoption tipping point is projected to occur in the 2027–28 time frame.

The paper’s structure is as follows:

  • Survey Design and Demographics
  • Industry Performance Status: World Class RIM and Future Readiness Indicator Results
  • Organizational Strategies, Culture, Process Maturity, and Outsourcing Program Status
  • Intersection of Data Quality, Data Governance, and Data Accountability
  • Cloud Based Regulatory Spaces Status
  • Authoring Paradigm Transformation
  • Data Aggregation Platform Evolution
  • AI and Advanced Automation Implementation and Business Benefit Status
  • Regulatory Software Provider Landscape
  • Study Conclusion

We hope you find the information insightful and valuable.

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